Wednesday 26th April, Session 3
Do plants in an office improve perceptions of wellbeing and work effectiveness? The case of a call centre
Andrew Thatcher, University of the Witwatersrand
Numerous empirical studies based on the attention restoration theory have shown that plants in the workplace have the potential to have a positive impact on the wellbeing and effectiveness of workers. This study examines the impact of introducing plants into a call centre environment on the employees. A repeated-measures design with a sample of 32 call centre employees revealed a significant improvement in physical measurements of indoor environmental quality but no significant improvements in employees’ perceptions. These results are discussed in the context of the call centre work environment.
A short questionnaire to measure wellbeing at work (Short-SWELL) and to examine the interaction between the employee and organisation
Andrew Smith, Cardiff University
The aim of the study was to develop a short measure of wellbeing at work which included the interactions between the individual and the organisation. This was presented in an online survey to 210 employees doing a range of jobs. Regression analyses showed that positive wellbeing (e.g. job satisfaction; happiness) was predicted by a positive personality whereas negative wellbeing (stress; anxiety/depression) was predicted by negative job characteristics and passive coping. Organisational factors did not predict wellbeing.
DISCUSSION: Managing common health problems in the workplace
Kim Burton, University of Huddersfield
DISCUSSION: Mental Health in the Cockpit: Psychiatric Assessment is not the Answer
Andrew Taylor, The University of South Wales